Retention Marketing Agency
The Next-Gen
Retention Marketing
Agency
We build the retention systems, flows and campaigns that keep customers coming back — turning your list into your most profitable marketing channel.
500+ e-commerce founders trust us
STILL
THINKING
IT OVER?
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Complete your order →Benefits
What Makes Us Better
Everything you need to retain customers, recover revenue and grow lifetime value.
Dynamic Pricing
Pay for results, not packages. Our pricing scales with your goals.
The Full Toolbox
Every email marketing tool deployed with precision — Klaviyo, A/B testing, segmentation and more.
Collaborative Freedom
You stay in the loop without being in the weeds. We work as an extension of your team.
Complete Data Oversight
Full analytics on every campaign. You always know what your emails are doing and earning.
The honest truth
MOST AGENCIES
ARE SELLING YOU SHORT.
Big retainers. Junior execution. One person stretched across 10 brands — doing everything, owning nothing. Here’s what that actually looks like.
Money-eating machines
They sell you a senior team on the pitch call. You get a junior running your account between 9 other clients — stretched thin, incentivised to retain you, not to get you results.
A dedicated pod. Your brand only.
You get a 5-person team — strategist, copywriter, designer, technical specialist and QA — working exclusively on your account. Capped client load. No dilution. No handoffs.
Flexible Pricing
Hover to reveal →Pay for what you get
Scale up or down monthly — no rigid retainers, no locked packages, no wasted budget.
No lock-in contracts ✓Fast Execution
Hover to reveal →Live in 15 days
Audit to first live campaign in under 15 days. No long onboarding, no waiting in a queue.
Fastest in the industry ✓Full Visibility
Hover to reveal →You own the data
Monthly plain-language reports with real numbers — no spin, no hiding, no vanity metrics.
Zero vanity metrics ✓Revenue Focus
Hover to reveal →Money in, not opens
We measure success in revenue generated. Every decision connects back to your bottom line.
ROI or we fix it ✓Visuals
Curated designs
Every design is intentional — no templates, no shortcuts. Built to convert and stand out in the inbox.
OFF!
THINKING
IT OVER?
first order
MISS
YOU.
SIDE
Clean, bold, purpose-driven layouts that don’t just look good — they perform.
What We Do
Retention marketing,
end to end.
Every service we offer connects back to one goal — increasing how much each customer is worth to your business.
E-commerce Retention Setup
We build the full retention stack for your store — flows, campaigns, segmentation and automations — so your existing customers spend more and churn less.
- Post-purchase & loyalty flows
- Win-back & lapsed customer sequences
- VIP & high-LTV segmentation
- Repeat purchase optimisation
Subscription Management
We handle the full subscription lifecycle — from onboarding new subscribers to reducing churn, recovering failed payments and reactivating cancelled members.
- Subscription welcome & onboarding flows
- Failed payment recovery sequences
- Churn prevention & cancel-save flows
- Subscriber reactivation campaigns
List Growth & Lead Capture
Turn your site traffic into a retention asset. We build the capture mechanisms, sign-up flows and lead magnets that grow a list worth marketing to.
- On-site pop-ups & embedded forms
- Lead magnet strategy & delivery
- Welcome series optimisation
- SMS & email dual opt-in setup
Klaviyo & Platform Setup
Full Klaviyo configuration, integration with your e-commerce platform, deliverability hardening and ongoing technical management so everything runs cleanly.
- Klaviyo account setup & migration
- Shopify / WooCommerce integration
- Deliverability & DNS authentication
- List hygiene & suppression management
Email Designs
Designed by
Dottconnect.
Every campaign designed to convert. Click any email to see it full size.
Approach
Our process
Our 4-step plan isn’t guesswork — it’s a structured process that delivers sustainable results.
Analyze
We audit your current setup, list health, and flows — benchmarking against what’s actually working.
Create
Persuasive messaging and designs built around your brand voice. No generic templates.
Kickoff
Sequences go live in Klaviyo after full QA and deliverability checks. Nothing goes out untested.
Optimize
We monitor metrics, run A/B tests, optimize segments and talk ROI. We never set and forget.
Strengths
Why work with us
Retention First, Always
Acquiring a customer costs 5x more than keeping one. We focus on making sure every customer you win stays, spends more, and comes back.
Full-Funnel Visibility
From first purchase to sixth order — we track every touchpoint. You always know where customers drop off and exactly what’s being done about it.
Revenue Per Customer
We optimise for lifetime value, not one-time conversions. Every flow, campaign and segment is built to increase what each customer is worth.
Built Around Your Brand
Your voice, your offers, your customers. Every message feels like it came from you — built around your brand, not copied from a freelancer’s template library.
Platform-Agnostic Setup
Klaviyo, Shopify, WooCommerce, BigCommerce — we work across every major e-commerce stack and configure the retention infrastructure that fits yours.
Numbers, Not Noise
Monthly plain-language reports showing repeat purchase rate, LTV uplift, flow revenue and churn reduction. Metrics that actually move your business.
The Result
What clients say
"The best investment we ever made. Their emails drive engagement and revenue like never before."
"Highly skilled team. They truly understand what makes an email campaign successful."
"Professional, creative, results-driven. Our campaigns are more effective than ever."
"A game-changer. Their automation saved us time while boosting customer engagement."
"Our abandoned cart emails now convert at an incredible rate. Worth every penny."
"Their segmentation strategies are next-level. Huge boost in retention."
"Incredible service. Our revenue has never been better since working with them."
"Our open rates and conversions skyrocketed within weeks of working together."
"Email campaigns now outperform all our other marketing channels combined."
"They helped us build a loyal email audience that consistently drives sales."
"Our booking inquiries doubled. Guests mention how helpful the emails were."
"The best investment we ever made. Their emails drive engagement and revenue like never before."
"Highly skilled team. They truly understand what makes an email campaign successful."
"Professional, creative, results-driven. Our campaigns are more effective than ever."
"A game-changer. Their automation saved us time while boosting customer engagement."
"Our abandoned cart emails now convert at an incredible rate. Worth every penny."
"Their segmentation strategies are next-level. Huge boost in retention."
"Incredible service. Our revenue has never been better since working with them."
"Our open rates and conversions skyrocketed within weeks of working together."
"Email campaigns now outperform all our other marketing channels combined."
"They helped us build a loyal email audience that consistently drives sales."
"Our booking inquiries doubled. Guests mention how helpful the emails were."
FAQ
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